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Sales Influence - Why People Buy!

I came from the world of selling as an account manager and moved up the ranks to Director of Sales, then VP of International Sales and eventually President of Sales and Marketing. I know what it takes to sell and how to manage and motivate your sales team. I didn't read a book on selling; I LIVED IT! Selling has become tougher! It isn't what it use to be! Show up, do the dog-and-pony and close the deal! Not any more! Today's buyer has changed given access to more information. This means buyers are more informed and more skeptical when it comes to buying. In this podcast, we'll discuss "Finding the Why in How People Buy"! Using the latest studies in consumer behavior and neuromarketing, you'll learn new ways to sell more effectively!
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Sales Influence - Why People Buy!
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Now displaying: April, 2025
Apr 29, 2025

Optimal Posting Times

🕐 5am-8am and 5pm-11pm are the best times to post on social media, as people are in a high receptive state and more likely to engage positively with content during these morning and evening hours.

🏢 8am-5pm is the worst time to post on social media, with a dramatic drop in positivity around 2-4pm, as people's moods and sentiment tend to be negative during this workday period.

Research Methodology

🔬 The Linguistic Inquiry and Word Count (LIWC) tool analyzed 500 million tweets from 2.4 million users in 84 countries over 2 years to determine tweet sentiment during different time slots.

Sentiment Analysis Results

📊 Sentiment analysis of tweets revealed two positive periods (5am-8am and 5pm-11pm) when people are more likely to engage positively, and a negative period (8am-5pm) when moods tend to be lower.

📉 People's moods and sentiment tend to be positive in the morning and evening, but negative during the workday period, with a significant decline in positivity around 2-4pm.

Apr 26, 2025

Unique Aggregate Proposition (UAP)

  1. 🔍 UAP combines multiple skills or aspects to create a unique value proposition, making it more powerful than USP in today's globalized and digitized world where products are often commoditized.

  2. 🎨 Scott Adams found his UAP by merging comedy, business, and cartooning skills, demonstrating that being different trumps being better in competitive markets.

Sales and Marketing Strategy

  1. 💼 Victor Antonio recommends using UAP to differentiate sales pitches by combining 3-7 special offerings to stand out from competitors.

  2. 🍎 Apple and Google are rare exceptions in creating unique, hard-to-copy products, highlighting the power of a strong UAP.

Competitive Advantage

  1. 🚀 Salespeople should focus on creating a UAP rather than a USP, as it's more difficult to replicate and provides a stronger competitive edge.
Apr 23, 2025

Value Positioning and Articulation

  1. 🎯 Positioning value involves putting customers in the scene and situation where they can feel the pain of not having your product, rather than simply listing features.

  2. 💡 To sell value effectively, one must know, believe in, prove, articulate, and position the value correctly within the customer's context and situation.

  3. 🚩 When a customer asks for a discount, it's a signal that you've failed to articulate and position the value of your product, not that the price is too high.

Customer Decision-Making

  1. 🧠 Customers often rely on default rules (heuristics) like "heavy equals quality" or "long line equals good restaurant" to make quick decisions without deep thought.

Effective Sales Techniques

  1. ⏱️ To position value, tie together articulation values (e.g., "repair within 30-40 minutes") with the customer's situation (e.g., "what happens if this unit goes down during lunch?") to make them consider potential negative outcomes.
Apr 22, 2025

Timing and Productivity

  1. 🕰️ The biological sales clock reveals optimal times for sales and productivity: 7-11 a.m. and 3-9 p.m., when customers are most receptive and in a positive mood.

  2. 📊 Companies can leverage this data by scheduling morning meetings from 7-11 a.m. and afternoon meetings from 3-6 p.m., avoiding the noon-3 p.m. slump when customers are tired and negative.

Strategic Applications

  1. 📞 Sales teams can boost success rates by aligning their calls and meetings with the biological sales clock's peak times.

  2. 💼 Businesses can optimize earnings calls by scheduling them during morning hours to potentially improve stock price reception.

Holistic Impact

  1. 😊 The biological sales clock influences not just sales and productivity, but also mood, with peak happiness aligning with the 7-11 a.m. and 3-9 p.m. windows.
Apr 16, 2025

Efficient Prospect Evaluation

🎯 Disqualify prospects quickly to save time and money, as faster disqualification leads to more efficient use of resources.

💼 Establish clear boundaries and specific requirements for working with clients, such as minimum budget, project size, location, time commitment, and payoff structure.

Value-Based Qualification

💰 Qualify by value by setting a Minimum Value Proposition (MVP) that clients must meet, such as a minimum budget or project size, to ensure alignment with services offered.

Situational and Ethical Considerations

🚩 Disqualify clients based on situational requirements, such as too many people involved, too many departments, and certain scenarios to avoid wasting resources on unqualified prospects.

🤝 Evaluate clients based on personality and ethics, including trustworthiness, reasonableness, and willingness to follow recommendations to ensure a good working relationship.

Apr 14, 2025

The Sales Influence Podcast episode "Spin the Value Arrow" discusses tailoring B2B sales presentations to resonate with different decision-makers. Victor Antonio, introduces the "value trinity": increasing revenue, reducing costs, and expanding market share, as the primary concerns of business owners. He argues that effective selling involves understanding which of these concerns is most important to each stakeholder involved in a purchasing decision, such as the CTO, CMO, and CFO. The podcast challenges listeners to create both a comprehensive sales presentation addressing all key interests and shorter, specialized presentations focused on the specific priorities of individual decision-makers.

Apr 12, 2025

Accelerating the Sales Process

  1. 🚀 Immediately ask for pricing when a customer requests a proposal to potentially close deals faster, as time kills all deals and prolonged processes reduce closing probability.

  2. 💼 Utilize a 3-step process to confirm customer interest and fit: verify interest, ensure product/service fit, and validate features/functionalities, helping to evaluate interest levels and determine next steps.

Non-Verbal Communication and Prioritization

  1. 👀 Watch for micro-expressions and body language when presenting pricing to gauge customer reactions, providing insights into their budget range and interest level.

  2. 🏆 Mentally assign priorities to proposals based on customer enthusiasm to focus on promising leads and allocate resources effectively.

Strategic Timing and Trust-Building

  1. 🗓️ Insert start date questions early in the sales process, not at the end, to avoid pressuring customers and build trust, facilitating a collaborative relationship that enhances deal closure potential.
Apr 8, 2025

Presentation Structure

🏠 Visualize a house with 5 points to represent the top 5 customer priorities, organizing them in order of importance and checking off each point during the presentation.

Engagement Strategy

🔄 Utilize the "say-ask-do-show" formula for each priority: say what you want to discuss, ask questions to gather information, do an engaging activity, and show a visual aid or demo.

Planning Tool

📊 Create a "say-ask-do-show" matrix by listing the 5 priorities and filling out corresponding actions for each element of the formula.

Customer-Centric Approach

🎯 Focus on the top 5 priorities that customers care about, ensuring your presentation addresses their most important concerns and interests.

Visual Aids

📈 Incorporate demos, case studies, and other visual aids to effectively sell each issue or priority, enhancing the impact of your presentation.

Apr 2, 2025

Victor Antonio's podcast excerpt explores the counterintuitive idea that simply giving something away for free doesn't guarantee its acceptance. He argues that to effectively offer something for free, one must still "sell the free" by framing it with perceived value and context, making it enticing for the recipient. Using his podcast as an example, Antonio demonstrates how establishing a need and desire precedes the free offer, significantly increasing engagement. He contrasts this with simply stating a free offer, highlighting the importance of creating contextual value to overcome skepticism and the perception that free items lack worth.

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